agent of arcadia

Posts Tagged ‘values’

How to build a positive personal brand

In Branding, Communication, Inspire, Leadership, Personal Branding, Positive Thinking on October 24, 2016 at 2:03 am

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If someone was to ask you to use three words to describe yourself, what would those words be? And if someone was to use three words to describe you, what do you think those three words would be?

What message do those words convey about who you are?

We’re all communicators. At any point of the day, we are sending out messages to the world. Even when we don’t say a word, we are communicating. In the way we dress, the way we carry ourselves, the way we conduct our lives, even the food we eat, the places we hang out, the people we associate with. They’re all sending out a message.

Every message you send out is an extension of your personal branding. Everything is a communication that sends out the data: ‘This is who I am. This is me.’

This is so important, it bears repeating. Everything that you say, do, and think feeds into your personal brand. Think about it.

Therefore, consistency is important. Just like an organization, there needs to be an alignment of your personal branding to your personal goals.  Read the rest of this entry »

Five basic principles of a true leader

In Communication, Development, Inspire, Leadership, Personal Branding, Philosophy, Positive Thinking, Team on November 9, 2015 at 10:53 pm

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What makes a true leader? Indeed, what makes a leader?

Are some of us really born leaders?

But what is it that true leaders do that sets them apart from the crowd? Apart from the ability to demonstrate well executed activities, such as planning, motivating, organizing, and decision making, what are the human elements that complement such tasks?

If we had to narrow it down to five basic principles that any leader needs to take him/her from simply one who manages to one who inspires and leads, what would they be?

Let’s take a look.

Read the rest of this entry »

Three fundamental elements for exceptional customer service

In Branding, Communication, Development, Inspire, Leadership, Marketing, Personal Branding, Philosophy on November 3, 2014 at 12:06 am

Ever heard the phrase ‘customer service is an attitude not a department’?

See, this is the thing. People make the mistake to assume that customer service is something for those who work at the front. You know, the public facing department – the ones who deal with the public.

But when you think about it, customer service isn’t just about your customers. It’s about more than that. It’s also about your attitude.

And this means your attitude to your product or service. As well as to your customers. And this attitude is so palpable, it will be felt by those around you – yes, your customers, clients, and stakeholders. So if your attitude is blasé, guess what? Your customers will feel that.

And all this? Well, all this feeds back into your brand. What will you be known for?

Read the rest of this entry »

The modern day warrior

In Branding, Communication, Development, Inspire, Language, Leadership, Learning, Personal Branding on March 18, 2014 at 12:54 am

In her book, Fierce Conversations, Susan Scott states that ‘the conversation is the relationship’. She challenges us to have the courage to engage in those authentic, though sometimes challenging, conversations we most likely tend to avoid. Thereby enriching even the most challenging relationships. This is priceless in both a professional and personal arena.

The thing is, many of us know that such conversations salvage and/or maintain a relationship. Any relationship. It is in what we say. But it is also in what we do not say. In my humble opinion, when we choose to no longer say anything, it means the relationship is over. Perhaps it is about picking our battles.

When I first drafted this blog some weeks back, I meant for it to be a piece for one of my other blogsites. But this past month, I experienced a lesson that subconsciously I already knew I was aware of. So perhaps the experience was a test. Suffice to say, I passed with flying colors.

But it got me thinking. What does courage mean to you?

Read the rest of this entry »

The power of yes

In Branding, Communication, Inspire, Personal Branding on September 22, 2013 at 10:45 am

John Wayne once said, “Courage is being scared to death, but saddling up anyway.”

I love this little quote. It’s become my absolute daily mantra. Each day, we all face little decisions we need to make. Some days more than others, these decisions are bigger and take a life-changing turn.

This little quote truly resonates with me. Courage isn’t about always being brave. Courage is about being human and acknowledging the fear, but facing it anyway.

Read the rest of this entry »

Making a positive mark with your personal brand

In Branding, Communication, Inspire, Marketing, Personal Branding on September 12, 2013 at 10:16 am

I recently wrote a blog about personal branding. Today I want to talk about what personal branding is. And what it isn’t.

Personal branding isn’t about self-promotion. It’s not about how much money you have. And it’s not about how many people know you.

Personal branding is about who you are and how you project yourself. It’s about the three words that come to mind when people think of you. It’s about the impression you give when you first meet someone. It’s about how others remember you.

Remember: Everything that you say, do, and think feeds into your personal brand.

And remember: Personal branding is not bound by social conventions. It is limitless and driven only by your core values.

And the thing about personal branding is that it’s not about what you do as a profession that sets who you are. It is about who you are.

Read the rest of this entry »

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