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Posts Tagged ‘rapport’

The qualities of a good leader

In Communication, culture, Development, Effectiveness, Inspire, Leadership, Organizational Development, Personal Branding, Philosophy, Strategy on September 23, 2016 at 6:25 am

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It takes courage to be a leader. To stand up and say: I can lead these people into the future with my vision. I can guide them through change. I can inspire them to want to tap into their passion and give that one hundred percent to a cause every single day.

No one said being a leader is easy. Whether you’re a person or a company, there is a certain sense of gravity and expectation that goes with the job and the title. So grave is the weight, that it caused Joseph Wambaugh to pen the words: ‘fish rots from the head’. Meaning that when an organisation or state fails, it is the leadership that is the root cause.

So what are the qualities of a good leader? It all starts with how others perceive who you are as a leader.

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Seven networking strategies even a wallflower can master

In Branding, Collaboration, Communication, Inspire, Marketing, Networking, Personal Branding on December 8, 2015 at 5:02 am

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For anyone who’s done the DiSC® personal assessment tool, I’ve been diagnosed as a high I for Influencer. This means that I am a person who places emphasis on influencing or persuading others, on openness, and on relationships. It also means that I never shy away from a good party, social, or networking event.

But socializing and partying aside, it’s important also to know how to make the most of such events. We’re coming to the end of another year and as we approach the last quarter, it’s about this time that we send out and receive the invitations to Christmas and other end-of-year social parties and events. So as we start to wind down and celebrate the year gone, and think about the fun we can have and the outfit to wear to some of those potentially themed parties, we should also consider the strategic aspect to attending these events.

Indeed, we should think about how to leverage from these events to make potential new connections, build on existing relationships, and even open up opportunities for the New Year.

It’s not enough simply to attend these events, but about strategic networking.

So let’s look at some strategies that should work even if you’re a wallflower.

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Six ways to foster collaboration in the workplace

In Collaboration, Communication, Development, Effectiveness, Leadership, Performance Management, Team on September 15, 2015 at 2:59 am

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There’s a saying that goes: “Competition makes us faster. Collaboration makes us better.”

To attain and maintain a high performing team, sure, it’s important to feel an edge of competition. After all, a healthy amount of competition means you work extra hard to stay ahead of the game.

But competition breeds individualism.

And individualism is the opposite of collaboration.

And where competition encourages silos; collaboration breaks them down.

But we could learn a thing or two from the positive practice of a multi-active culture; a focus on people, connection, and relationships, even in business.

So it seems the focus has shifted. Where once it was about being the fastest in the industry and who could shine the brightest in the team; these days, it’s about putting all our strengths and talents into a collective pool and working together as a team for exceptional results.

Using the metaphor of the shining star, after all, one star can only shine so bright, but a collection of stars, well, you get the gist.

So we’ve come to realise that as a united front, a team can deliver so much more than just one individual.

And perhaps we’ve always realised it – we’ve only just started living and breathing it.

Collaboration. When did it get so popular? Or did it always exist under the pseudonym ‘teamwork’? And has it always been an utopian state most organisations and teams strive for but only a few succeed?

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Five simple but powerful tips to increase your influential presence

In Change Management, Communication, Effectiveness, Inspire, Leadership, Performance Management, Personal Branding, Philosophy, Positive Thinking on July 6, 2015 at 2:14 am

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Ever wondered why some people are so much more influential and persuasive than others?

American politician Jim Roth once said: “If you just communicate, you can get by. But if you communicate skilfully, you can work miracles.”

Now there’s a notion; working miracles. What exactly does that entail? A sense of power, achievement, and an ability to reach any desired goal. Profound attributes any leader would covet. Indeed, the quote certainly brings to mind the ability to communicate effectively with an aim to influence or persuade. Certainly an alluring quality. But not just for leaders. Why? Well, because influencing and persuading is a necessary skill for anyone, whether in the professional or personal sphere. It is a transferable skill that can be applied in various situations.

Influencing skills are critical to help you achieve your desired outcomes
Influencing is about being able to convince your stakeholder of the importance of an issue and to see things from a different perspective. If you haven’t got their buy-in, then you haven’t influenced or persuaded them effectively.

And here’s the thing. Influencing and persuading is not just about one conversation. I’m afraid there’s no shortcut. Sometimes, it can be a series  of conversations with the same or different stakeholder over a period of time. And in fact, how long it takes you to achieve the outcome that you’re looking for will depend on the rapport and quality of the relationship.

So what makes an effective influencer?

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Five simple listening tips that automatically change the way you listen

In Communication, Development, Effectiveness, Inspire, Leadership, Personal Branding, Philosophy on June 20, 2015 at 7:08 am

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I was sitting in a cafe recently and noticed the couple next to me. She was talking. He was on his smart phone. Scrolling. Reading. And nodding. Apparently he was listening. Apparently. She thought so, too. Because she kept talking. Mind you, she was looking at him. Talking and making eye contact. Or at least, attempting to. He had his eyes fixed on the phone.

Hands up those of you who have seen this scene. It’s not an unheard of situation. We see it all the time. But have we become so busy, we have to constantly multitask? Even at the detriment of how we connect with others?

If I was sitting across from someone who would dare do that, I would stop talking. It’s a waste of time. And energy. It is disrespectful. And it damages your personal brand to pretend to listen when you’re not. I wanted to shake that person sitting at that table across that poor woman.

But before we get there, there is hope. Here are five simple tips on how to listen actively.

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Good to great communication

In Branding, Communication, Development, Effectiveness, Inspire, Language, Leadership, Learning, Personal Branding, Philosophy on May 27, 2015 at 4:38 am

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Have you ever thought about how the way we communicate can be aligned to the way we learn?

It occurred to me the other day when I was asked my thoughts on webinars.

And it got me thinking.

According to the VAK learning styles of visual, audio, and kinesthetic learners, I fall into the kinesthetic category. Perhaps a little visual. But mostly I learn by doing. I love jumping right into the heart of things and by trial and well, error. In fact, of the three styles, audio is not a preferred option for me. At all.

I can’t imagine sitting through a forty-five-minute webinar session, especially if not accompanied by visuals. In fact, I don’t even enjoy talk radio. Or talking on the phone, for that matter. It is not my preferred form of communication. Nor learning.

So I won’t function well in a webinar. It’s also no surprise that I don’t particularly sit well through lengthy teleconferences. Even though I have had to do so, they are a struggle for me. So to remain engaged and animated, I try to take notes.

But what does all this say about my communication preference and learning style? And what has that got to do with the person or persons communicating with me?

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