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Posts Tagged ‘communication preference’

How to successfully communicate cross culturally

In Collaboration, Communication, culture, Development, Effectiveness, Language, Leadership, Strategy, Team, teamwork on July 3, 2017 at 6:07 am

Once upon a time, some 100,000 years ago, language was born when a human uttered the first word to another human.

Fast forward to the modern day and language is only a part of how we communicate these days as we navigate our way through other communication complexities such as technology, virtual reality and multiculturism.

As we move swiftly forward in a global entrepreneurial world, multicultural teams become more and more prevalent, and having the ability to break down any communication barriers is vital to ensuring that collaboration and productivity stays at a high.

For as if it’s not hard enough to communicate with someone when you don’t even know their preferred communication style, default behaviors, or conflict preferences, or worse, when you can’t even see their visual cues and body language, as in the case of a remote team, add in time difference, distance and cultural differences, and you won’t be blamed if you sometimes feel as if you might as well throw in the towel. What’s more, all of this can occur even if you’re speaking the same language!

Such triggers can frustrate and give rise to conflict.

Not all is lost though. The very crux of communication is about ownership of the message you send as much as the message received. After all, how can you expect someone to understand you when you can’t even understand yourself? There are some things you can do to strengthen and grow your communication toolkit. And its roots come from more than speaking the same language, indeed, more than what you say or the words you use.

So how do multicultural teams successfully deal with multicultural challenges? One of the most successful ways is to recognize complexities and adapt accordingly. Acknowledge the diversity and rather than focusing on this as a barrier, learn to celebrate this. Identify cultural gaps openly and work around them.

Diplomat and former UN Secretary-General Kofi Annan once said:

“Tolerance, inter-cultural dialogue and respect for diversity are more essential than ever in a world where people are becoming more and more closely interconnected.”

He is not wrong. Successful cross cultural communication stems from cultural intelligence, the success of which depends on three pillars.

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Good to great communication

In Branding, Communication, Development, Effectiveness, Inspire, Language, Leadership, Learning, Personal Branding, Philosophy on May 27, 2015 at 4:38 am

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Have you ever thought about how the way we communicate can be aligned to the way we learn?

It occurred to me the other day when I was asked my thoughts on webinars.

And it got me thinking.

According to the VAK learning styles of visual, audio, and kinesthetic learners, I fall into the kinesthetic category. Perhaps a little visual. But mostly I learn by doing. I love jumping right into the heart of things and by trial and well, error. In fact, of the three styles, audio is not a preferred option for me. At all.

I can’t imagine sitting through a forty-five-minute webinar session, especially if not accompanied by visuals. In fact, I don’t even enjoy talk radio. Or talking on the phone, for that matter. It is not my preferred form of communication. Nor learning.

So I won’t function well in a webinar. It’s also no surprise that I don’t particularly sit well through lengthy teleconferences. Even though I have had to do so, they are a struggle for me. So to remain engaged and animated, I try to take notes.

But what does all this say about my communication preference and learning style? And what has that got to do with the person or persons communicating with me?

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