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Archive for the ‘Organizational Development’ Category

The role of a good facilitator

In Communication, Development, Effectiveness, Inspire, Leadership, Learning, Organizational Development, Personal Branding, Team, Training on March 20, 2017 at 4:38 am

Have you ever been to the symphony or watched a snippet of an orchestra playing on TV? Can you visualize the conductor at the front of the orchestra? What exactly is the role of the conductor? Do they simply stand at the front waving their batons madly? Or is there a crucial role they play that if there is no conductor, the orchestra falls apart and the music crumbles?

It seems with the baton, the conductor speaks a subtle language to the orchestra to remind them during the performance of how to play the piece. It’s almost hypnotic to watch.

In fact, with the baton, it’s almost as if the conductor gives each instrument a chance to play and each musician an opportunity to speak. As if without the conductor, the audience might overlook the presence of an instrument or musician in the orchestra. And it’s almost as if without the conductor, the audience would miss pivotal moments in the symphonic piece.

So when we think about it, could we compare the role of a facilitator to that of an orchestra conductor? Why not?

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Unconscious bias: Why every leader should avoid it and how

In Communication, culture, Development, Effectiveness, Inspire, Leadership, Learning, Organizational Development, Performance Management, Personal Branding on February 6, 2017 at 12:19 am

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Human beings are extremely judgmental creatures. Harsh but true. We make impressions on people, events and things, often within the first fifteen seconds of coming into contact with them. We form opinions and tell ourselves stories that become reality in our minds.

We often credit this to intuition or a claim to have good judge of character. Sometimes, we are right. Sometimes we are not. Sometimes, the judgment is tainted by our experiences, fixed ideas and unconscious bias.

But it’s the opinions we form and the stories we tell ourselves that can become dangerous. Because sometimes, just sometimes, even after we have become more acquainted with the person, event or thing, these opinions and stories stick in our subconscious, even if they prove to be false. We remain wedged in the bias.

Herein lies one of the fundamental flaws of the human psyche. And the workplace is no exception to this rule.

The thing is, managers and leaders are first and foremost humans and are not exempt from this. But to be an effective and fair manager, we want to separate ourselves from this pitfall and manage, inspire and lead without bias, either conscious or unconscious. So how do we ensure we don’t get sucked into the zone of stereotyping but instead embrace attributes that promote inclusivity and diversity?

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The qualities of a good leader

In Communication, culture, Development, Effectiveness, Inspire, Leadership, Organizational Development, Personal Branding, Philosophy, Strategy on September 23, 2016 at 6:25 am

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It takes courage to be a leader. To stand up and say: I can lead these people into the future with my vision. I can guide them through change. I can inspire them to want to tap into their passion and give that one hundred percent to a cause every single day.

No one said being a leader is easy. Whether you’re a person or a company, there is a certain sense of gravity and expectation that goes with the job and the title. So grave is the weight, that it caused Joseph Wambaugh to pen the words: ‘fish rots from the head’. Meaning that when an organisation or state fails, it is the leadership that is the root cause.

So what are the qualities of a good leader? It all starts with how others perceive who you are as a leader.

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Developing talent for the new organization

In culture, Development, Inspire, Leadership, Learning, Organizational Development, Performance Management, Philosophy, Strategy, Training on September 6, 2016 at 2:52 am

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Deloitte’s Human Capital Trends 2016 identified that:

“The ‘new organization’, as we call it, is built around highly empowered teams, driven by a new model of management, and led by a breed of younger, more globally diverse leaders. To lead this shift toward the new organization, CEOs and HR leaders are focused on understanding and creating a shared culture, designing a work environment that engages people, and constructing a new model of leadership and career development. In competition for skilled people, organizations are vying for top talent in a highly transparent job market and becoming laser-focused on their external employment brand.”

External employment brand is about the people feeding the culture internally. It is about a job being more than just a job. It is about a culture where every person passionately gives the best that they can to a cause they believe in the organization.

This is priceless.

There can be no separation between corporate culture and brand. An organization can have the best marketing and corporate communications aligned with a best practice business strategy to market its brand, but if its people do not believe the brand and what it stands for, they will not live it. And if they do not live it. You will hear it in their voice, see it in their actions, and feel it in their work.

This means that human resources (HR) and learning and development (L&D) professionals lend a powerful voice to the paradigm shift from the old organization to the new organization. And senior leaders need to listen to them. Because the competition for skilled people is high and organizations need to focus on developing their talent so they stand a chance of survival in the new world.

But how to do this?

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