agent of arcadia

Archive for March, 2017|Monthly archive page

The role of a good facilitator

In Communication, Development, Effectiveness, Inspire, Leadership, Learning, Organizational Development, Personal Branding, Team, Training on March 20, 2017 at 4:38 am

Have you ever been to the symphony or watched a snippet of an orchestra playing on TV? Can you visualize the conductor at the front of the orchestra? What exactly is the role of the conductor? Do they simply stand at the front waving their batons madly? Or is there a crucial role they play that if there is no conductor, the orchestra falls apart and the music crumbles?

It seems with the baton, the conductor speaks a subtle language to the orchestra to remind them during the performance of how to play the piece. It’s almost hypnotic to watch.

In fact, with the baton, it’s almost as if the conductor gives each instrument a chance to play and each musician an opportunity to speak. As if without the conductor, the audience might overlook the presence of an instrument or musician in the orchestra. And it’s almost as if without the conductor, the audience would miss pivotal moments in the symphonic piece.

So when we think about it, could we compare the role of a facilitator to that of an orchestra conductor? Why not?

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The human side of negotiation

In Communication, Development, Effectiveness, Inspire, Language, Leadership, Networking, Personal Branding, Philosophy, Strategy on March 6, 2017 at 11:02 pm

How often do you think you use negotiation skills? We may not realize it but negotiation is a big part of our daily life. We negotiate various factors in our roles at work, from project timelines to resources, to parameters for our performance indicators or salaries, and even in our personal lives, with conflicting opinions, or even something as simple as where to dine.

Negotiation is about reaching an agreement where both parties walk away with mutually acceptable terms. The ability to get what we want is only enhanced by our ability to negotiate effectively.

The word ‘negotiation’ has copped a bad reputation. Oftentimes, we associate the act with competition or confrontation or believe that only an all-or-nothing approach can win; the word ‘win’ supporting the act of competing.

But what if we take the notion of competing out of the equation and approach a negotiation in a more fair way?

After all, the reason you’re getting into a negotiation in the first place is either because one party wants something from another, or that both parties want something from each other. Once you each establish what is important and unimportant to each, the negotiations can begin. The questions that each person needs to ask is ‘What do I want from you?’ and ‘What can I give you in return?’

But how to do this? How exactly do you start asking those questions without sounding contentious?

Let’s explore.

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