agent of arcadia

How to successfully communicate cross culturally

In Collaboration, Communication, culture, Development, Effectiveness, Language, Leadership, Strategy, Team, teamwork on July 3, 2017 at 6:07 am

Once upon a time, some 100,000 years ago, language was born when a human uttered the first word to another human.

Fast forward to the modern day and language is only a part of how we communicate these days as we navigate our way through other communication complexities such as technology, virtual reality and multiculturism.

As we move swiftly forward in a global entrepreneurial world, multicultural teams become more and more prevalent, and having the ability to break down any communication barriers is vital to ensuring that collaboration and productivity stays at a high.

For as if it’s not hard enough to communicate with someone when you don’t even know their preferred communication style, default behaviors, or conflict preferences, or worse, when you can’t even see their visual cues and body language, as in the case of a remote team, add in time difference, distance and cultural differences, and you won’t be blamed if you sometimes feel as if you might as well throw in the towel. What’s more, all of this can occur even if you’re speaking the same language!

Such triggers can frustrate and give rise to conflict.

Not all is lost though. The very crux of communication is about ownership of the message you send as much as the message received. After all, how can you expect someone to understand you when you can’t even understand yourself? There are some things you can do to strengthen and grow your communication toolkit. And its roots come from more than speaking the same language, indeed, more than what you say or the words you use.

So how do multicultural teams successfully deal with multicultural challenges? One of the most successful ways is to recognize complexities and adapt accordingly. Acknowledge the diversity and rather than focusing on this as a barrier, learn to celebrate this. Identify cultural gaps openly and work around them.

Diplomat and former UN Secretary-General Kofi Annan once said:

“Tolerance, inter-cultural dialogue and respect for diversity are more essential than ever in a world where people are becoming more and more closely interconnected.”

He is not wrong. Successful cross cultural communication stems from cultural intelligence, the success of which depends on three pillars.

Personal branding: Three important tips for presentation success

In Branding, Personal Branding, Style on May 4, 2017 at 6:32 am

Have you ever been to a presentation and left the room with such a positive first impression that even after they have finished the presentation, you want to continue to connect with them, meet them or do business with them? Why do you suppose that is?

Let’s say you attended a presentation and the presenter was sloppy in appearance, shuffled along the stage and never made eye contact with the audience. How would you feel if you were sitting in the audience? Would you even stay til the end of the presentation?

How important is the way we look to the success of the presentation? What are you communicating with your visual cues?

How you look plays a vital role in the message you send out. According to Albert Mehrabian, famous for his publications on the relative importance of verbal and nonverbal messages, 55% of the message we give is received through visual cues and body language.

It’s true what they say. First impressions last. Indeed, you only have approximately seven seconds to make that first impression. That’s not a long time. And you only get one chance. Remember that how you come across to others and how you communicate via how you look all becomes a part of your visual cue and the message you are giving before you even utter a word. As a presenter, this is your marketing and your calling card.

So what kind of impression would you like to leave as a presenter?

Briefly, let’s look at three ways you can improve your presentation before you even face your audience.

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